Getting Started

Quick Start Guide

After receiving the account information from us, visit on your web browser to add your first email account!  Here are the steps on how to do so :

  1. Login to using the "Administrator Login Information" provided in the email.

    Note: The Administrator Username will always have "postmaster" prefix. e.g. 

    Login Page

  2. After successfully logging in, click on "Mailboxes". 


  3. You will now see a list of all the mailboxes configured for your domain. Click on the "New" button to add a new mailbox.
    The number of mailboxes you can create depend on the number of mailboxes you purchased from us.

    New Button

  4. A new mailbox creation wizard will pop up asking you information for the new mailbox.

    - Login (or username) is the name of the new mailbox.
    - Password is the password you want to set for the new mailbox.

      The password must be at least 8 characters long, have mixed case, have at least one letter, have at least one symbol.
      e.g. Abcdef1#

      You can also use this tool to help you create a strong password.

    - Rights refers to the user rights. Choose "User".
    - Display Name refers to the description of the mailbox. 
    - Quota refers to the mailbox size. By default, each buinsess email account comes 25GB space.
    - Redirect Mail to is for the purpose of routing emails to another mailbox.
      In this case of creating a new mailbox, leave this unchecked.
    - Status refers to whether this mailbox should be enabled or not. Leave this checked. 

    Click "Next >>" to create the Mailbox.

    New Mailbox
  5. The new mailbox has now been successfully created. Click "Finish" to close the window.

    New Mailbox

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

ERR Your IP address has temporarily denied access

ERR Your IP address has temporarily denied accesss You receive the following error when trying...

Password Recovery

Password Recovery This article will show you how to enable password recovery for your email...

Business Email DNS Settings

Amending DNS Records for Business Email If your DNS is not hosted with Signetique, the following...

Changing Passwords

Changing your Password This article will show you how to change your password. To do so, you...

Attachment Size Limits

Attachment Size Limits The maximum size of attachments you is send via Business Email is 32MB